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Documents enhancements or changes to a product or process using a standardized style and structure and collects all related technical information to be reflected in the documentation.
Uses a variety of editing, content management, diagramming, screen capture, and other documentation tools and recommends improvements to the documentation process including identifying best practices and establishing documentation templates.
Responsible for Monitoring & Tracking Incidents/Alerts 24x7
Monitor & analyst performance by investigating incoming events using SOC-available tools.
Create Use Cases make sure all threat being tracked
Maintain a direct working relationship with the SOC.
Provide recommendations in tuning and optimization of security systems, SOC security procedures and policies.
Build incident project plans for events and provide responses
To escalate timely when the SLA for alerting is not met.
Establish and maintain the organization’s Cyber Defense methodology in line with security regulations and requirements.
Obtain senior management endorsement for security policies, standards, and procedures by clearly articulating their benefits.
Investigate cybersecurity incidents and violations, reporting findings and recommendations to the CISO.
Respond rapidly and effectively to cybersecurity incidents in line with incident management processes.